Services
I am a master of strategic planning, a specialist in high-volume, multi-currency, redundant, multi-jurisdictional payments and risk transactions.
Product
Transformation of product teams through training and coaching.
Creating strategies and roadmaps.
Designing payment products and tools around them. Examples of products: payment processing systems, routing engines, risk management engines, customer UX real time tracking and analysis tools, performance & acceptance rate monitoring tools.
Data analysis and recommendations for payments performance improvements on acceptance rate vs cost basis.
Commercial
Review of payments supplier agreements and renegotiation of rates.
Identification of new payments & risk partners for existing and new markets.
Optimisation of cost structure of payment suppliers for payment processing.
Full cycle of finding and onboarding new payments suppliers by leveraging my massive network across most markets.
Leadership
Team diagnostics to identify strengths, weaknesses and areas for improvement.
Training, coaching and mentorship of payments, risk, compliance product, commercial and operations teams.
Improvement of team cohesion & communications.
Recruitment and training payment & risk professionals.
Operational
Management of payment processing, risk, KYC & AML teams.
Design of bespoke tools to improve their accuracy and efficiency.
Review and optimisation of processes and procedures.